Privacy Policy

When you contact us through our website, by phone, or by email, we collect the information you choose to share. This includes your name, phone number, email address, property address, and details about the concrete work you need.

We also collect basic technical information automatically when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the time and date of your visit. This information helps us understand how people use our website so we can improve it.

We do not collect payment card numbers or sensitive financial information through this website. If you become a customer, we may collect billing details through secure channels for invoicing purposes.

We use your contact information to respond to your inquiries, schedule estimates, and provide the concrete services you request. If you hire us, we use your details to manage your project, send updates, and handle billing.

We use technical and usage data to keep our website running smoothly, understand which pages are most helpful, and improve your experience. We may also use your information to send you occasional updates about our services, but only if you have asked to hear from us.

We do not sell your personal information to anyone. We use it only for the purposes described in this policy.

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device that help websites function and gather analytics.

You can control cookies through your browser settings. Most browsers let you block or delete cookies. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone or email.

We do not use cookies to collect sensitive personal information or to track you across unrelated websites.

We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools collect anonymous data about your visit, including pages viewed, time on site, and general location. This data does not identify you personally.

We may also use third-party services for website hosting, contact forms, and email communication. These providers have their own privacy policies and only access your information as needed to perform their services for us.

We do not allow third parties to use your personal information for their own marketing purposes.

We do not sell, rent, or trade your personal information. We share it only in limited situations: with trusted service providers who help us operate our website and run our business, and when required by law.

If we are legally required to disclose information - for example, in response to a court order or lawful request from a public authority - we will do so. We may also share information to protect the rights, property, or safety of our business, our customers, or others.

If our business is ever sold or merged, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your information.

We keep your personal information only as long as we need it for the purposes described in this policy. If you are a customer, we retain project and billing records for as long as required by law and for our legitimate business needs, such as warranty support.

If you contact us for an estimate but do not become a customer, we may keep your inquiry information for a reasonable period so we can follow up. After that, we delete or anonymize it.

When we no longer need your information, we securely dispose of it in accordance with our internal data retention practices.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include using secure connections for data transmission and limiting access to your information to team members who need it to do their jobs.

No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns about sharing information online, you can always call us instead.

If we become aware of a data breach that affects your personal information, we will notify you as required by applicable law.

You have the right to know what personal information we hold about you and to request a copy of it. You can also ask us to correct inaccurate information or delete information we no longer need to keep.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of your personal information. We do not sell your personal information, so there is nothing to opt out of.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within the time required by law. We will not discriminate against you for exercising your privacy rights.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

If we learn that we have collected information from a child under 13 without parental consent, we will take steps to remove that information from our records.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page.

We encourage you to review this policy periodically. If we make significant changes that affect how we use your personal information, we will provide a clear notice on our website or contact you directly if we have your email address.

Your continued use of our website or services after any changes means you accept the updated policy.